Account Requests
The new HPC (VHPC) is a Research Computing Core Facility. These core services have charges and requests for them need to be associated with a billable account.
To get stated with a service, follow these steps.
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Set up a billable account (from your Award or KSU SpeedChart #), use the Research Core Billable Account Form Note: this form can also be used to request a voucher for free credits.
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Once you have a billable account, use the Research Core Service Request Form to add the VHPC service to your account.
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Once your account is tied to the service, use the Research Core Service Management Form to add users who can can charge to your account.
More about the Office of Research's core facility service forms.
Support Requests
Please send all requests for support to the Service Desk:
| Method | Students | Faculty/Staff |
|---|---|---|
| Web | ServiceNow | ServiceNow |
| studenthelpdesk@kennesaw.edu | service@kennesaw.edu | |
| Phone | 470-578-3555 | 470-578-6999 |